Frequently Asked Questions

A specialty pharmacy is a type of pharmacy that focuses on the distribution of medications that require special handling, administration, or monitoring. These medications are often used to treat complex, chronic conditions.

We specialize in medications for complex conditions including oncology, rheumatology, multiple sclerosis, HIV/AIDS, transplant, and other specialty therapeutic areas.

We work with most major insurance plans. Please contact our team with your insurance information and we will verify your coverage and benefits.

Copay assistance programs help reduce or eliminate out-of-pocket costs for eligible patients. Our team can help you find and enroll in programs that may be available for your medications.

Most orders are delivered within 2-3 business days via overnight shipping. We also offer same-day delivery in select areas for urgent needs.

Yes! We provide nationwide shipping with temperature-controlled packaging to ensure your medications arrive safely, regardless of your location.

You can transfer your prescription by calling us, using our online form, or having your doctor send it directly to us. We handle all the coordination with your previous pharmacy.

Yes, we offer automatic refill programs to ensure you never run out of your medications. We will coordinate with your insurance and contact you before each shipment.

Our team of specialty pharmacists is available to answer your questions. You can reach us by phone, secure messaging, or schedule a consultation.

Yes! We provide comprehensive patient education including medication counseling, injection training, side effect management, and ongoing support throughout your treatment.